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Routine consultations/queries can be booked via our reception team who will take down the details of your symptoms/concerns for the GP and advise you when to expect a response.

Once received, one of our GP partners will triage your symptoms/concerns. They will read your submission and check your records, they will then either respond to you by email, text or telephone. If your concerns require an examination the GP/nurse etc will contact you to book a face to face consultation with the most appropriate person in our team. This may be a GP, Pharmacist, Nurse, joint specialist, or a member of the admin team.

Medically urgent cases will be triaged on the day by one of our GP’s. Emergency appointments can be booked from 8:00am by telephone or in person. Slots are allocated on a first come first served basis. This service is for conditions that cannot wait until the next available appointment, either they have happened overnight or an existing condition has worsened.


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