Management Summary - Newbury Group Practice
Appointment Activity
9,064 appointments booked with an average of 137 per 1000 patients per week.
Average Daily Appointment Time (mins)
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| AM |
2,024 |
2,222 |
1,638 |
2,319 |
1,818 |
312 |
30 |
| PM |
1,940 |
2,276 |
1,968 |
2,204 |
1,748 |
272 |
10 |
DNAs
1 in 20 appointments were missed resulting in 94 hours of wasted practitioner time.
- 464 total missed appointments
- 0.9 FTEs
- £13.9k estimated cost
Mode of Conduct
Face to Face - 56% (59% Sep 2024)
Home Visit 2% (2% Sep 2024)
Telephone 22% (22% Sep 2024)
Digital 6% (5% Sep 2024)
Availability
40% booked on the day (urgent)
4.2 days average booked to seen time
8 mins average time spent in waiting room
Enhanced Access
241 enhanced access appointments
12h 41m average time per week
Previous data from the past month and year
| |
NOVEMBER 2024 |
OCTOBER 2024
(previous period) |
NOVEMBER 2023
(same period last year) |
| System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
| GP |
54.9 |
3,744 |
2,728 |
73% |
107 |
52.1 |
3,673 |
78% |
55.4 |
3,776 |
90% |
| Nurse |
16.7 |
1,139
|
875 |
77% |
138 |
15.2 |
1,071 |
74% |
15.0 |
1,023 |
74% |