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Newbury Group Practice Providing NHS services
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Home > Appointment activity

Appointment activity

Management Summary - Newbury Group Practice

Appointment Activity

11,068 appointments booked with an average of 169 per 1000 patients per week.

Average Daily Appointment Time (mins)

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
AM 1,959 2,111 1,782 2,281 2,144 247 15
PM 2,164 1,970 2,234 2,377 1,988 58 20

DNAs 

1 in 7 appointments were missed resulting in 166 hours of wasted practitioner time. 

  • 1,517 total missed appointments
  • 1.6 FTEs
  • £45.5k estimated cost

Mode of Conduct

Face to Face - 55% (50% Sep 2025)

Home Visit 1% (1% Sep 2025) 

Telephone 29% (32% Sep 2025)

Digital 4% (4% Sep 2025) 

Availability

33% booked on the day (urgent)

6.6 days average booked to seen time

7 mins average time spent in waiting room 

Enhanced Access

905 enhanced access appointments

6h 53m average time per week 

Previous data from the past month and year
  OCTOBER 2025 SEPTEMBER 2025
(previous period)

OCTOBER 2024
(same period last year)

System Service Avg weekly appts, offered per 1000 patients Total appts offered Attended appts Appt Utilisation DNAs Avg weekly appts, offered per 1000 patients Total appts offered Appt Utilisation Avg weekly appts, offered per 1000 patients Total appts offered Appt Utilisation
GP 49.5 3,338 2,682 80% 269 47.3 3,085 81% 53.3 3,676 78%
Nurse 10.5 709 547 77% 92 13.2 858 75% 15.5 1,071 74%

Last Updated 3 Nov 2025

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Newbury Group Practice

Newbury Park Health Centre, 40 Perrymans Farm Road, Newbury Park, IG2 7LE

  • 020 8554 3944
  • nelondonicb.newburygrouppractice@nhs.net
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