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Newbury Group Practice Providing NHS services
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Home > Appointment activity

Appointment activity

Management Summary - Newbury Group Practice

Appointment Activity

10,524 appointments booked with an average of 159 per 1000 patients per week.

Average Daily Appointment Time (mins)

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
AM 2,182 2,285 1,723 2,335 2,023 405 20
PM 2,324 1,988 2,388 2,469 1,950 340 10

DNAs 

1 in 12 appointments were missed resulting in 176 hours of wasted practitioner time. 

  • 888 total missed appointments
  • 1.7 FTEs
  • £26.6k estimated cost

Mode of Conduct

Face to Face - 49% (49% June 2025)

Home Visit 1% (1% June 2025) 

Telephone 32% (32% June 2025)

Digital 4% (3% June 2025) 

Availability

21% booked on the day (urgent)

6.0 days average booked to seen time

8 mins average time spent in waiting room 

Enhanced Access

205 enhanced access appointments

9h 57m average time per week 

Previous data from the past month and year
  JULY 2025 JUNE 2025
(previous period)
JULY 2024
(same period last year)
System Service Avg weekly appts, offered per 1000 patients Total appts offered Attended appts Appt Utilisation DNAs Avg weekly appts, offered per 1000 patients Total appts offered Appt Utilisation Avg weekly appts, offered per 1000 patients Total appts offered Appt Utilisation
GP 49.2 3,313 2,532 76% 291 45.4 2,960 81% 57.7 4,040 77%
Nurse 13.8

930

723 78% 133 12.2 797 78% 18.3 1,279 81%

Last Updated 1 Aug 2025

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Newbury Group Practice

Newbury Park Health Centre, 40 Perrymans Farm Road, Newbury Park, IG2 7LE

  • 020 8554 3944
  • nelondonicb.newburygrouppractice@nhs.net
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