Management Summary - Newbury Group Practice
Appointment Activity
7.626 appointments booked with an average of 115 per 1000 patients per week.
Average Daily Appointment Time (mins)
|
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
AM |
1,519 |
1,824 |
1,608 |
2,091 |
1,401 |
420 |
0 |
PM |
1,760 |
1,886 |
2,055 |
1,914 |
1,797 |
405 |
0 |
DNAs
1 in 11 appointments were missed resulting in 137 hours of wasted practitioner time.
- 693 total missed appointments
- 1.4 FTEs
- £20.8k estimated cost
Mode of Conduct
Face to Face - 52% (51% Jan 2024)
Home Visit 2% (2% Jan 2024)
Telephone 19% (17% Jan 2024)
Digital 10% (13% Jan 2024)
Availability
25% bookd on the day (urgent)
5.0 days average booked to seen time
8 mins average time spent in waiting room
Extended Access
191 extended hour appointments
10h 26m average time per week
|
February 2024 |
January 2024 (previous period) |
February 2023 (same period last year) |
System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
GP |
59.6 |
3,932 |
2,991 |
76% |
313 |
49.3 |
3,475 |
89% |
67.1 |
4,199 |
91% |
Nurse |
7.6 |
501
|
373 |
74% |
109 |
9.7 |
684 |
80% |
16.9 |
1,058 |
67% |